Contact us
Before asking questions,
Please first read the following guide:
- Import of animals
Export of animals - Bringing animal products into Japan from overseas (by baggage, international parcels)
Take out animal products from Japan
On the pet import or export, refer to the FAQ to get immediate answer.
And if you still cannot find your answer,
Then the first-time inquiry needs to be sent through the following form:
- For questions regarding IMPORT animals, meat products, etc. into Japan
- For questions regarding EXPORT animals, meat products, etc. from Japan
1．Please check whether you have correctly entered your e-mail address. 2．We will reply to you in due course. Please wait for several days. |
The following is the contact list for other than the first-time inquiry:
1.Import/export of pets (dogs, cats, etc.)
（1）Narita / Haneda / Kansai airports
【Dogs/Cats】Advance notification for import ; application/appointment for export inspection
Note: Please replace "#" with a one-byte at mark (@) in the email address.| Name |
Airport |
E-mail address |
Contact for import/export of dog & cat |
＊Narita International Airport ＊Tokyo International Airport （Haneda airport） ＊Kansai International Airport |
★Narita: Terminal 1 aqs.nrtr1#maff.go.jp ★Narita: Terminal 2 aqs.nrtr2#maff.go.jp ★Narita: Cargo aqs.nrtcargo#maff.go.jp ★Haneda Airport aqs.hnd#maff.go.jp ★Kansai Airport aqs.kixk1#maff.go.jp |
【Dogs/Cats】Procedures after receiving approval of the import notification ;
appointment/appointment for export inspection
【Pets other than dogs and cats】General inquiries and procedures
Note: Please replace "#" with a one-byte at mark (@) in the email address.| Name |
Airport |
Email address |
| Narita Branch, Terminal 1 |
Narita International Airport |
aqs.nrtr1#maff.go.jp |
| Narita Branch, Terminal 2 |
Narita International Airport |
aqs.nrtr2#maff.go.jp |
| Narita Branch, Cargo |
Narita International Airport |
aqs.nrtcargo#maff.go.jp |
| Haneda Airport Branch |
Tokyo International Airport (Haneda Airport) |
aqs.hnd#maff.go.jp |
| Kansai Airport Branch |
Kansai International Airport |
aqs.kixk1#maff.go.jp |
| Kansai Airport Branch (Cargo) |
Kansai International Airport |
aqs.kixcargo#maff.go.jp |
（2）OTHER THAN Narita / Haneda / Kansai airports
2.【Dogs/Cats, pets other than dogs and cats】
Note: Please replace "#" with a one-byte at mark (@) in the email address.| Name |
Airport, Seaport |
Email address |
| Hokkaido and Tohoku Branch |
Tomakomai Seaport, New Chitose Airport |
aqs.spk#maff.go.jp |
| Yokohama Head Office Animal Quarantine Division |
Keihin Seaport (Yokohama) |
aqs.yokdobutu#maff.go.jp |
| Chubu Airport Branch |
Chubu International Airport |
aqs.nga#maff.go.jp |
| Nagoya Sub-branch |
Nagoya Seaport |
aqs.ngo#maff.go.jp |
| Kobe Branch |
Hanshin Seaport (Hyogo), Kobe Airport, |
aqs.ukb#maff.go.jp |
| Osaka Sub-branch |
Hanshin Seaport (Osaka), Osaka Itami Airport |
aqs.osa#maff.go.jp |
| Moji Branch |
Kanmon Seaport, Kitakyusyu Airport |
aqs.moj#maff.go.jp |
| Hakata Sub-branch |
Hakata Seaport |
aqs.hkt#maff.go.jp |
| Fukuoka Airport Sub-branch |
Fukuoka Airport |
aqs.fuk#maff.go.jp |
| Kagoshima Airport Sub-branch |
Kagoshima Airport, Kagoshima Seaport |
aqs.kop#maff.go.jp |
| Okinawa Branch |
Naha Seaport |
aqs.nah#maff.go.jp |
| Naha Airport Sub-branch |
Naha Airport |
aqs.nap#maff.go.jp |
2.Import/export of animal products
Note: Please replace "#" with a one-byte at mark (@) in the email address.| Name |
Airport |
Seaport |
TEL |
Email address |
| Hokkaido and Tohoku Branch |
New Chitose Airport , Obihiro, Asahikawa, Kushiro |
Wakkanai, Tomakomai, Muroran, Kushiro, Otaru, Ishikari-wan |
+81-123-24-6080 |
aqs.spk#maff.go.jp |
| Hakodate Airport Sub-branch |
Hakodate, Aomori |
Hakodate, Hachinohe |
+81-138-84-5415 |
aqs.hkd#maff.go.jp |
| Sendai Airport Sub-branch |
Akita, Sendai, Yamagata, Fukushima, Hanamaki |
Ishinomaki, Akita, Onahama, Sendai-Shiogama, Akitafunakawa, Kamaishi |
+81-22-383-2302 |
aqs.sdj#maff.go.jp |
| Narita Branch, Cargo Inspection Division |
Narita International Airport, Ibaraki (Hyakuri) |
Kashima, Hitachinaka |
+81-476-32-6655 |
aqs.nrtcargo#maff.go.jp |
| Haneda Airport Branch(Cargo) |
Tokyo International Airport (Haneda) |
+81-3-5757-9755 |
aqs.hndcargo#maff.go.jp |
|
| Tokyo Sub-branch |
Keihin Seaport (Tokyo), Chiba |
+81-3-3529-3021 |
aqs.tyo#maff.go.jp |
|
| Yokohama Head Office Animal-Products Inspection Division |
Keihin Seaport (Yokohama) |
+81-45-201-9478 |
aqs.yokchiku#maff.go.jp |
|
| Kawasaki Sub-branch |
Keihin Seaport (Kawasaki) |
+81-44-287-7412 |
aqs.kws#maff.go.jp |
|
| Niigata Airport Sub-branch |
Shonai, Niigata |
Sakata, Niigata, Naoetsu |
+81-25-275-4565 |
aqs.nii#maff.go.jp |
Shizuoka Sub-branch |
Shizuoka |
Shimizu |
+81-54-353-5086 （Shimizu Seaport office） +81-548-29-2440 （Shizuoka Airport office） |
aqs.smz#maff.go.jp |
| Chubu Airport Branch |
Chubu International Airport |
Mikawa |
+81-569-38-8579 |
aqs.nga#maff.go.jp |
| Nagoya Sub-branch |
Nagoya |
Nagoya |
+81-52-651-0334 |
aqs.ngo#maff.go.jp |
| Yokkaichi Annex |
Yokkaichi |
+81-593-52-6918 |
aqs.ngo#maff.go.jp |
|
| Komatsu Sub-branch |
Komatsu, Toyama |
Fushiki-Toyama, Kanazawa |
+81-761-24-1407 |
aqs.kmq#maff.go.jp |
| Kansai Airport Branch (Cargo) |
Kansai International Airport |
Wakayama-shimotsu |
+81-72-455-1958 |
aqs.kixcargo#maff.go.jp |
Kobe Branch |
Kobe |
Hanshin Seaport (Kobe, Amagasaki-NishinomiyaAshiya), Himeji, Maiduru |
+81-78-222-8990 |
aqs.ukb#maff.go.jp |
| Osaka Sub-branch |
Osaka Itami |
Hanshin Seaport (Osaka) |
+81-6-6575-3466 |
aqs.osa#maff.go.jp |
| Yonago Airport Sub-branch |
Yonago (Miho), Tottori, Izumo |
Sakai, Hamada |
+81-859-45-3800 |
aqs.yng#maff.go.jp |
| Okayama Airport Sub-branch |
Okayama |
Mizushima |
+81-86-294-4737 |
aqs.okj#maff.go.jp |
| Hiroshima Airport Sub-branch |
Hiroshima |
Hiroshima, Fukuyama |
+81-848-86-8118 |
aqs.hit#maff.go.jp |
| Shikoku Sub-branch |
Tokushima, Kochi, Takamatsu, Matsuyama |
Tokushima-Komatsujima, Kochi, Takamatsu, Matsuyama, Imabari Mishima-Kawanoe |
+81-87-879-4654 +81-89-965-1922 (Matsuyama annex) +81-885-32-2422 (Komatsujima Seaport office) |
aqs.tak#maff.go.jp |
| Moji Branch |
Kitakyusyu, Oita, Yamaguchi-Ube |
Kanmon, Oita |
+81-93-321-1116 |
aqs.moj#maff.go.jp |
| Hakata Sub-branch |
Hakata, Karatsu, Hitakatsu, Izuhara |
+81-92-262-5285 |
aqs.hkt#maff.go.jp |
|
| Fukuoka Airport Sub-branch |
Fukuoka, Kumamoto, Saga |
Yatsushiro, Kumamoto |
+81-92-477-0080 |
aqs.fuk#maff.go.jp |
| Nagasaki Airport Sub-branch |
Nagasaki |
Nagasaki, Imari |
+81-957-54-4505 |
aqs.ngs#maff.go.jp |
| Kagoshima Airport Sub-branch |
Kagoshima, Miyazaki |
Shibushi, Kagoshima, Hososhima, Satsumasendai |
+81-995-43-9061 |
aqs.kop#maff.go.jp |
| Okinawa Branch |
New Ishigaki |
Naha, Hirara, Ishigaki |
+81-98-861-4370 |
aqs.nah#maff.go.jp |
| Naha Airport Sub-branch |
Naha |
+81-98-857-4468 |
aqs.nap#maff.go.jp |
